Collections Representative
The Collections Representative will be accountable for communicating with both patients and assigned insurance providers in the collection of patient accounts in a timely and efficient manner for attainment and optimization of company revenue goals. Development of relationships with both internal and external customers such as provider representatives and patients is essential to the success of this role. The Collections Representative must have experience working with insurance providers and medical collections and have knowledge of reimbursement guidelines, CPT and  ICD-9 Codes, payor contracts, fee schedules, and modifiers. Requirements include excellent communication, organizational, and computer skills, attention to detail, and customer-service orientation.

Payment Poster

The Payment Poster will be accountable for posting patient payments through the practice management system. Development of relationships with both internal and external customers is essential to the success of this role.  This includes proactive information sharing and communicating effectively to facilitate complete understanding of payment posting as needed to the appropriate parties through established communication channels. The payment poster will be responsible for balancing payments against accounting department totals, completing the closeout process of journals, generating ERA’s, zero pay remittances, and all other pertinent EOB information which defines pay status or non-payment due to deductibles, ensuring all needed information is accounted for. Requirements include excellent communication, organizational, and computer skills, attention to detail, and customer-service orientation.

Charge Poster
The Charge Poster will be accountable for posting patient charges through the electronic billing system. Development of relationships with both internal and external customers is essential to the success of this role.  This includes proactive information sharing and communicating effectively to facilitate complete understanding of charge posting as needed to the appropriate parties through established communication channels. The charge poster effectively cross checks daily scheduled patients to ensure all encounters (fee slips) are successfully accounted for, double checks for the presence and accuracy of all ailment/referrals, and maintains current and updated coding practices, appending modifiers as needed for correct coding practices. Requirements include excellent communication, organizational, and computer skills, attention to detail, and customer-service orientation.